Swifttdial Systems Limited - BULK SMS SAFARICOM OUTAGE – Incident details

BULK SMS SAFARICOM OUTAGE

Resolved
Operational
Started over 2 years agoLasted about 4 hours

Affected

Bulk-SMS API

Operational from 12:05 PM to 4:00 PM

Two Way SMS

Operational from 12:05 PM to 4:00 PM

Premium SMS

Operational from 12:05 PM to 4:00 PM

SMPP GATEWAY

Operational from 12:05 PM to 4:00 PM

Updates
  • Resolved
    Resolved

    We just resolved the issue!

  • Investigating
    Investigating

    We are experiencing intermittent delays on SMS delivery to Safaricom phone numbers.

    The issue has been escalated to Safaricom Network Team to investigate and resolve.

    Sincere apologies for the inconvenience caused.