Swifttdial Systems Limited - Bulk SMS Outage Safaricom – Incident details

All systems operational

Bulk SMS Outage Safaricom

Resolved
Partial outage
Started about 3 years agoLasted about 13 hours

Affected

Bulk-SMS API

Partial outage from 8:30 PM to 9:22 AM

Updates
  • Resolved
    Resolved

    We just resolved the issue!

  • Monitoring
    Monitoring

    We implemented a fix and currently monitoring the result.

  • Identified
    Identified

    We are currently experiencing an issue processing messages to Safaricom SMS Gateway.

    The issue has been escalated to the Safaricom Team for resolution.

    Apologies for the inconvenience caused