Swifttdial Systems Limited - SAFARICOM Bulk SMS Outage | Kenya – Incident details

All systems operational

SAFARICOM Bulk SMS Outage | Kenya

Resolved
Partial outage
Started about 4 years agoLasted about 2 hours

Affected

Bulk-SMS API

Partial outage from 6:00 AM to 7:40 AM

Two Way SMS

Partial outage from 6:00 AM to 7:40 AM

Premium SMS

Partial outage from 6:00 AM to 7:40 AM

Updates
  • Resolved
    UTC
    Resolved

    We just resolved the issue!

  • Investigating
    UTC
    Investigating

    We are currently experiencing delays in processing of Outgoing SMS requests.

    The Safaricom SMS Endpoints are unreachable hence the delay in processing the requests.

    This has been escalated to Safaricom for resolution.