Swifttdial Systems Limited - SAFARICOM Bulk SMS Outage | Kenya – Incident details

All systems operational

SAFARICOM Bulk SMS Outage | Kenya

Resolved
Degraded performance
Started almost 4 years agoLasted about 3 hours

Affected

Bulk-SMS API

Degraded performance from 7:10 AM to 10:10 AM

Two Way SMS

Degraded performance from 7:10 AM to 10:10 AM

Premium SMS

Degraded performance from 7:10 AM to 10:10 AM

Updates
  • Monitoring
    Monitoring

    A fix was implemented and currently monitoring the result.

  • Resolved
    Resolved

    We just resolved the issue!

  • Investigating
    Investigating

    Dear Clients,

    We are experiencing intermittent delays on SMS delivery to Safaricom phone numbers.

    This is due to the Safaricom SMSC network experiencing intermittent outages,

    The issue has been escalated to Safaricom Network Team to investigate and resolve.

    Sincere apologies for the inconvenience caused.