Swifttdial Systems Limited - Bulk SMS Services Outage – Incident details

Bulk SMS Services Outage

Resolved
Major outage
Started almost 2 years agoLasted about 3 hours

Affected

Bulk-SMS API

Major outage from 1:38 PM to 4:53 PM

Updates
  • Resolved
    Resolved

    We just resolved the issue!

  • Investigating
    Investigating

    Dear Partner

    We are currently experiencing an outage on Safaricom SMS Gateway.

    You may experience timeouts when sending a request with a Safaricom phone number.

    This is due to a network issue causing the Safaricom endpoints to be unreachable.

    This has been escalated to Safaricom Engineers.