Notice history

No notices reported this month

Resolved
November 01, 2022 at 7:04 AM
Resolved
November 01, 2022 at 7:04 AM
We just resolved the issue!
Investigating
October 31, 2022 at 9:04 AM
Investigating
October 31, 2022 at 9:04 AM
Dear client,

We would like to inform you that we are experiencing issues with our domain service Provider and hence affecting all our Dashboards.

We are working on resolving this as soon as possible.

Our sincerest apologies for any inconvenience this may cause, and we will send an update once resolved.

Resolved
October 18, 2022 at 1:57 PM
Resolved
October 18, 2022 at 1:57 PM
The Issue has been resolved
Investigating
October 18, 2022 at 10:57 AM
Investigating
October 18, 2022 at 10:57 AM
Dear Client,

We are currently experiencing delays in SMS delivery to Safaricom phone numbers.

This is due to unavailability of the Safaricom SMS Endpoints.

The issue has been escalated to Safaricom Engineers for resolution.

Completed
September 28, 2022 at 2:00 AM
Completed
September 28, 2022 at 2:00 AM
Maintenance has completed successfully
Planned
September 27, 2022 at 8:00 PM
Planned
September 27, 2022 at 8:00 PM
Good Evening,

Kindly note due to the SMS delays experienced over the course of last week Safaricom has scheduled system maintenance from Tuesday 27th September 2022 2300Hrs - Wednesday 28th September 2022 0500 Hrs.

Please be aware that Safaricom messages will not be delivered during that period.

This maintenance is necessary to ensure seamless SMS delivery.

We apologize for any inconvenience.

Resolved
September 26, 2022 at 6:35 AM
Resolved
September 26, 2022 at 6:35 AM
The issue has been resolved
Investigating
September 24, 2022 at 7:00 AM
Investigating
September 24, 2022 at 7:00 AM
Dear Clients,

We are currently experiencing an outage on outgoing messages to Safaricom phone numbers.

This has been escalated to Safaricom for investigation.

Sep 2022 to Nov 2022

Swifttdial Systems Limited - Notice history