Swifttdial Systems Limited - Voice Call Quality Degradation | Kenya – Incident details

Voice Call Quality Degradation | Kenya

Resolved49 hours 50 minutes

Affected

Voice

Operational from 8:33 AM to 10:23 AM

  • ResolvedUTC

    This issue was resolved.

  • MonitoringUTC

    We implemented a fix and currently monitoring the result.

  • IdentifiedUTC

    We are currently facing partial voice call quality degradation on some of our Kenya Voice services due to restrained resources. The issue has been identified and communication relayed to our provider for immediate resolution.

    Our sincere apologies for the inconvenience caused

    Regards, Voice Team