Swifttdial Systems Limited - SAFARICOM Bulk SMS Outage | Kenya – Incident details

All systems operational

Show current status

SAFARICOM Bulk SMS Outage | Kenya

Resolved5 hours

Affected

Bulk-SMS API

Operational from 8:20 AM to 1:20 PM

  • ResolvedUTC

    The issue has been resolved

  • IdentifiedUTC

    Safaricom have acknowledged they are experiencing a global outage on their SMS Gateway that's causing the delays.

    There's no clear ETR yet from their engineers, but we will share any updates once received.

  • InvestigatingUTC

    We are experiencing intermittent delays on SMS delivery to Safaricom phone numbers.

    The issue has been escalated to Safaricom Network Team to investigate and resolve.