Swifttdial Systems Limited - BULK SMS SAFARICOM PARTIAL OUTAGE – Incident details

BULK SMS SAFARICOM PARTIAL OUTAGE

Resolved
Operational
Started about 2 years agoLasted about 9 hours

Affected

Bulk-SMS API

Operational from 4:58 AM to 1:30 PM

Updates
  • Resolved
    Resolved

    We just resolved the issue!

  • Identified
    Identified

    Dear Client,

    We are experiencing partial outage with Safaricom termination.

    The issue is emanating from the Operator side. We are awaiting resolution on their end.

    We will update you further when they give us a report on what was the root cause.

    Please bear with us as this is being rectified.

    Best Regards,