Swifttdial Systems Limited - SAFARICOM Bulk SMS Outage | Kenya – Incident details

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SAFARICOM Bulk SMS Outage | Kenya

ResolvedDegraded performance3 hours

Affected

Bulk-SMS API

Degraded performance from 7:10 AM to 10:10 AM

Two Way SMS

Degraded performance from 7:10 AM to 10:10 AM

Premium SMS

Degraded performance from 7:10 AM to 10:10 AM

  • MonitoringUTC

    A fix was implemented and currently monitoring the result.

  • ResolvedUTC

    We just resolved the issue!

  • InvestigatingUTC

    Dear Clients,

    We are experiencing intermittent delays on SMS delivery to Safaricom phone numbers.

    This is due to the Safaricom SMSC network experiencing intermittent outages,

    The issue has been escalated to Safaricom Network Team to investigate and resolve.

    Sincere apologies for the inconvenience caused.