Swifttdial Systems Limited - Delayed SMS Delivery - Safaricom - Kenya – Incident details

All systems operational

Delayed SMS Delivery - Safaricom - Kenya

Resolved
Major outage
Started almost 2 years agoLasted about 3 hours

Affected

Bulk-SMS API

Major outage from 10:57 AM to 1:57 PM

Updates
  • Resolved
    Resolved

    The Issue has been resolved

  • Investigating
    Investigating

    Dear Client,

    We are currently experiencing delays in SMS delivery to Safaricom phone numbers.

    This is due to unavailability of the Safaricom SMS Endpoints.

    The issue has been escalated to Safaricom Engineers for resolution.