Swifttdial Systems Limited - Bulk SMS Services Outage – Incident details

All systems operational

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Bulk SMS Services Outage

ResolvedMajor outage3 hours 15 minutes

Affected

Bulk-SMS API

Major outage from 1:38 PM to 4:53 PM

  • ResolvedUTC

    We just resolved the issue!

  • InvestigatingUTC

    Dear Partner

    We are currently experiencing an outage on Safaricom SMS Gateway.

    You may experience timeouts when sending a request with a Safaricom phone number.

    This is due to a network issue causing the Safaricom endpoints to be unreachable.

    This has been escalated to Safaricom Engineers.